Privacy Notice

Novartis acknowledges and respects the privacy of individuals.
By agreeing to this Privacy Notice, you are expressly consenting to Novartis’ use and disclosure of your personal information you enter on this web form as described in this Privacy Policy.

Data controller of personal information collected

Novartis Pharma AG (“Novartis”, “we”, “us”, “our”) will operate as Data Controller of the personal information you submit on this page. Your personal information may be shared with our country-level Novartis affiliate companies as necessary to fulfil the purpose described below.

Personal information collected

We collect the personal information you enter on this page, such as your name, country and e-mail address (“Personal Information”).

Purpose for collecting personal information and related use

We will use your Personal Information to send you (via email) updates, information, news, and notices of events relating to the Keep It Pumping heart failure awareness campaign.

Personal information disclosure to third parties

We will not sell, share, or otherwise distribute your Personal Information to third parties except as provided in this Privacy Policy. We may disclose your Personal Information to our Novartis affiliates worldwide that agree to treat it in accordance with this Privacy Policy, and always in accordance with the purposes stated above. Your Personal Information may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purposes described above, including processing to enable services delivery, data management or technical support. These third parties may be located in countries or territories that may not offer the same level of data protection as the country in which you reside. They have contracted with us to use your Personal Information solely for the agreed upon purpose, and not to sell your Personal Information to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Privacy Policy.
Your Personal Information may also be transferred to a third party in the event that this website and the Personal Information connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat your Personal Information in accordance with this Privacy Policy. Also, your Personal Information may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

Retention of Your Personal Information

Your Personal Information will be stored for as long as this website is active.

Exercise of access rights and contact details

You may request information about your Personal Information and exercise related access rights by contacting For deletion and withdrawal of your Personal Information, please email